LivePerson

4.5
(27)
The Best Conversational AI Platform for Business

LivePerson Features

LivePerson provides an AI platform that allows brands to automate their customer experiences, leading to better engagement and results. The platform offers a range of products and services to help businesses optimize their customer interactions and drive growth.

Key Features

  • Conversational Cloud: This feature offers personalized digital experiences by identifying customer intent.
  • Generative AI: This new feature allows businesses to leverage large language models for growth and responsible, safe AI.
  • Voice AI: This new feature enables seamless customer experiences across voice and messaging, powered by generative AI.
  • Conversational Intelligence & Insights: This feature helps improve customer engagement and agent performance by providing critical data and insights.
  • AI Chatbot Toolset: This toolset helps businesses start better conversations with a superior AI chatbot.

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