Speechki is an AI-powered speech analytics platform that helps businesses understand and improve their customer interactions. It uses artificial intelligence to analyze audio recordings of customer calls, identify areas for improvement, and provide recommendations.
Speechki’s major features include:
- Call analytics: Speechki can analyze audio recordings of customer calls, identifying key moments, sentiment, and other important metrics.
- Recommendations: Speechki can provide recommendations for improving customer interactions, such as improving call handling skills or updating training materials.
- Dashboard: Speechki provides a dashboard that allows businesses to track their progress and see how their customer interactions are improving over time.
- Integrations: Speechki can be integrated with other business systems, such as CRM and call center software, making it easy to track customer interactions across multiple channels.
If you are looking for a way to improve your customer interactions, Speechki is a great option. The platform is easy to use and offers a variety of features that can help you understand and improve your customer interactions.